Introduction

Welcome to RSPGAME! These terms and conditions outline the rules and regulations for the use of RSPGAME's website and services.

User Agreement

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of RSPGAME and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

Limitation of Liability

RSPGAME shall not be liable for any damages arising out of or related to your use of the website or products purchased through the site.

Information We Collect

We collect personal information that you provide to us when you make a purchase, sign up for our newsletter, or contact us for support. This may include your name, email address, shipping address, and payment information.

How We Use Your Information

We use your personal information to fulfill your orders, communicate with you, provide customer support, and send you promotional content that may be of interest to you.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Security

We take the security of your personal information seriously and implement appropriate measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also unsubscribe from our mailing list at any time by clicking the "unsubscribe" link in any of our

Coverage

All RSPGAME products are covered by a 3-year limited warranty from the date of purchase. This warranty covers any manufacturing defects but does not include wear and tear, damage caused by misuse, or unauthorized modifications.

Resolution

If your claim is approved, we will repair, replace, or refund the defective product at our discretion.

Processing Time

Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Available Regions

We currently offer international shipping to the United States and Canada.

Shipping Rates

Free shipping is available for orders within the United States and Canada.

Delivery Time

United States: 3-7 business days, with potential delays of up to 15 business days for remote locations.

Canada: 5-10 business days, with potential delays of up to 15 business days for remote areas.

Customs and Duties

Please note that customers are responsible for any customs fees, duties, or taxes that may apply to their orders upon arrival in Canada.

At RSPGAME, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.

Conditions for Return

• 30-Day No-Questions-Asked Return: You may return any product within 30 days of receipt. Items must be in their original condition, with all packaging, accessories, and manuals included.
• Non-Defective Returns: If the product has no quality issues but you wish to return it for personal reasons, please note that you will be responsible for return shipping costs.
• Defective or Damaged Products: If the product arrives with defects or quality issues, please contact us immediately. Upon inspection and confirmation of the issue, we will cover the return shipping costs and issue a full refund, including the shipping fees.

Return Process

Initiate a Return: Contact our customer service team at support@rspgame.com within 30 days of receiving your item.

• Shipping Your Return: For non-defective products, the return shipping cost will be deducted from your refund. For defective products, we will send you a pre-paid return shipping label.
• Inspection: Once we receive and inspect the returned item, if the quality issue is confirmed, we will process a full refund to your original payment method, including the return shipping costs.

Refunds

• Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.

For further questions, feel free to contact our customer service team. We’re here to help!